Quiet Leadership – David Rock
Managers are often told that their job is to give answers and fix problems. David Rock argues that the most effective leaders do something very different: they help people think better.
In Quiet Leadership: Six Steps to Transforming Performance at Work, Rock, a leading figure in executive coaching and the founder of the field he calls neuroleadership, draws on discoveries about how the brain works to explain why traditional approaches to management so often fail. Telling people what to do, or pointing out what they are doing wrong, tends to trigger resistance rather than change. Real improvement happens when people reach their own insights and create new mental connections.
Rock offers a practical, step-by-step model for having these kinds of conversations. He shows leaders how to think about others’ thinking rather than the details of their problems, how to focus on solutions instead of dwelling on what went wrong, how to listen for potential, how to ask questions that spark insight, and how to give feedback in ways that strengthen confidence and motivation. Each step is illustrated with realistic workplace dialogues that show the difference between ordinary management and quiet leadership.
The result is an approach that saves time, reduces conflict and helps teams become more capable and self-directed.
Clear, practical and grounded in science, Quiet Leadership is a valuable guide for managers, team leaders, coaches, HR professionals and anyone who wants to bring out the best in the people they work with.
Valoraciones
No hay valoraciones aún.