The Workforce Scorecard

The Workforce Scorecard – Mark A. Huselid

Many executives say that people are their most important asset, yet few organizations measure and manage their workforce with the same rigor they apply to finance, operations or customers. In The Workforce Scorecard: Managing Human Capital to Execute Strategy, Mark A. Huselid, Brian E. Becker and Richard W. Beatty, leading experts in human resource management and strategy, offer a framework for doing just that.

Building on the authors’ earlier work on the HR scorecard and on the balanced scorecard approach to strategy, the book argues that a company’s workforce is critical to executing its strategy, and that leaders need clear measures to understand whether their people are contributing to strategic success. The authors explain how to identify the jobs and capabilities that matter most to a company’s strategy, often called A positions, and how to focus investment and attention where they will have the greatest impact.

The Workforce Scorecard measures four key dimensions: workforce success, whether the workforce is accomplishing the key strategic objectives; leadership and workforce behaviors, whether people are behaving in ways that drive success; workforce competencies, whether they have the necessary skills and knowledge; and workforce mindset and culture, whether they understand and embrace the strategy.

The book offers practical tools and examples for developing measures, holding managers accountable and aligning HR practices with strategy.

Rigorous and practical, The Workforce Scorecard is a valuable resource for HR leaders, line managers, executives and students of human resource management and strategy.