Emotional Intelligence 2.0

Emotional Intelligence 2.0 – Travis Bradberry

Emotional intelligence, the ability to recognize and manage emotions in ourselves and others, is a critical factor in personal and professional success. In Emotional Intelligence 2.0, Travis Bradberry and Jean Greaves, cofounders of the consultancy TalentSmart, offer a practical, step-by-step program for increasing it.

The authors explain that, unlike IQ, emotional intelligence is a flexible set of skills that can be developed with practice. Drawing on research and assessments conducted with a large number of people, they show how emotional intelligence relates to performance at work, leadership and quality of life.

The book is organized around four core skills that make up emotional intelligence: self-awareness, recognizing your emotions and tendencies as they happen; self-management, using that awareness to stay flexible and direct your behavior positively; social awareness, accurately picking up on the emotions of others; and relationship management, using awareness of your own emotions and those of others to manage interactions successfully. For each skill, the authors present a set of simple, specific strategies that readers can practice to improve.

New copies of the book included a unique access code for an online emotional intelligence assessment, the Emotional Intelligence Appraisal, designed to identify which strategies would be most helpful. In pre-owned copies, this code has most likely been used already and may no longer be valid.

Concise and practical, Emotional Intelligence 2.0 is a popular resource for professionals, managers, students and anyone who wants to improve their relationships and effectiveness.